contact sales: (855) FLUENT-8or(855) 358-3688

FluentPro Cookie Policy

FluentPro Software Corporation (“FluentPro”, “we”, “us”, and “our”) uses cookies on FluentPro owned or operated website (including www.FluentPro.com, the “Sites”) The Cookie Policy explains how we use cookies and similar technologies in the course of our business, how our third-party service providers may use cookies on the Sites, why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies and other tracking technologies described in this Cookie Policy to collect Personal Information, or to collect information that becomes Personal Information if we combine it with other information. For more information about how we process your Personal Information, please read our Privacy Policy.

What is a cookie?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows a website or a third-party to recognize you and make your next visit easier and a website more useful to you. Cookies set by the website owner or service provider (in this case, FluentPro) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website or service you are using (such as analytics, statistic, etc.).

Why do we use cookies and other tracking technologies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons for our Sites to operate, and we refer to these as “necessary cookies”. Other cookies enable the Sites to remember information that changes the way the Sites behave or look, like your preferred language or the region that you are in, and we refer to these as “preference cookies”. We also use cookies to analyze how visitors interact with the Sites, identify repeat visitors, understand visitor preferences, improve their experience, and track and analyze usage, navigational and other statistical information. We may also use various third party cookies to report usage statistics of the Sites and refine marketing efforts. In general, FluentPro and our service providers use cookies and other technologies to serve you better and more efficiently, and to personalize your experience on our Sites.

How we use cookies through our Sites?

When you visit our Sites, we may place different cookies in your browser. Since cookies data may include Personal Information, we process such data based on your consent. You can opt-out of each cookie category (except “necessary cookies”) by clicking on the “Show details” button in the notification pop up window.  We use both session and persistent cookies on the Sites and we use different types of cookies to run the Sites that can be classified in the following categories:

Necessary cookies

These cookies are necessary for the Sites to function properly. Because of this you cannot refuse them without impacting how our Sites function. You can block or delete them by changing your browser settings, as described under the heading “How can I control cookies?” in the Cookie Policy.

Name Provider Purpose Expiry Type
CookieConsent fluentpro.com Stores the user’s cookie consent state for the current domain 1 year HTTP
JSESSIONID nr-data.net Preserves users states across page requests. Session HTTP

 

Preference cookies

These cookies enable the Sites to remember information that changes the way the Sites behave or look, like your preferred language or the region that you are in. Currently we do not use cookies of this type.

Statistic cookies

These cookies help us to understand how visitors interact with the Sites, find out which pages are the most and least popular and see how visitors move around the Sites. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our Sites.

Name Provider Purpose Expiry Type
ga fluentpro.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP
_gat fluentpro.com Used by Google Analytics to throttle request rate Session HTTP
_gid fluentpro.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Session HTTP

 

Marketing cookies                            

These cookies are used to track visitors across the Sites. We may also use various third-party cookies to report usage statistics of the Sites and refine marketing efforts.

Name Provider Purpose Expiry Type
IDE doubleclick.net Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year HTTP
test_cookie doubleclick.net Used to check if the user’s browser supports cookies. Session HTTP
ads/ga-audiences google.com Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. Session Pixel
collect google-analytics.com Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. Session Pixel
ep201 wufoo.com Saves user states across page requests when completing a web-based survey. Session HTTP
ep202 wufoo.com Saves user states across page requests when completing a web-based survey. 1 year HTTP
SSID wufoo.com Saves user states across page requests when completing a web-based survey. 1 year HTTP
SSLB wufoo.com Saves user states across page requests when completing a web-based survey. Session HTTP
SSPV wufoo.com Saves user states across page requests when completing a web-based survey. 1 year HTTP
SSRT wufoo.com Saves user states across page requests when completing a web-based survey. 1 year HTTP
SSSC wufoo.com Saves user states across page requests when completing a web-based survey. Session HTTP
PREF youtube.com Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. 8 months HTTP
VISITOR_INFO1_LIVE youtube.com Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. 179 days HTTP
YSC youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP
ads/conversion/# google.com Unclassified Session Pixel

 

How can I control cookies?

You have the right to decide whether to accept or reject cookies.

Cookie Declaration Tool. When you access our Sites for the first time you can opt-out of each cookie category (except “necessary cookies”) by clicking on the “Show details” button in the notification pop up window.

Browser Controls. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Sites though your access to some functionality and areas of our Sites may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

Do Not Track. Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, the Sites are not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you may wish to visit http://www.allaboutdnt.com/.

How often will we update this Cookie Policy?

The content of this Policy is for your general information and use only. We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. We encourage you to periodically review this page for the latest information on the cookies we use. Your continued use of the Sites constitutes your agreement to be bound by such changes to this Policy.

The date at the top of this Cookie Policy indicates when it was last updated.

FluentPro Software FluentPro Software can help organizations simplify and automate migration, implementation, configuration management, data protection, and integration of PPM solutions.
1275 12th Ave NW USA Issaquah Washington 98027
(855)358-3688