Microsoft Project Online Change Management: Part 1 Cover

Microsoft Project Online Change Management: Part 1


Microsoft Project Online Change Management: Part 1


These days, the only permanent thing in the business world is change. Therefore, the ability to adapt has become essential to a company’s success. To keep up, organizations need to alter internal processes and strategies, including corporate IT infrastructure and environments. Since project portfolio management (PPM) software composes part of IT infrastructure, it has to be reorganized as well.


When reshaping business processes with the goal of obtaining a higher ROI, it is important for management to incorporate 5 features into the process:

  • careful planning
  • control
  • traceability
  • evaluation
  • authorization of the changes

The process whereby this is achieved is known as change management.

What is ITSM Change Management?

In an IT Service Management (ITSM) context, change management ensures that the best practices of standardized processes are used to ensure efficient handling of all IT infrastructure changes. ITSM change management is described by the IT Infrastructure Library (ITIL), which is a set of practices for ITSM. In particular, ITIL’s Service Transition volume focuses on how to implement change management while keeping PPM business alignment processes covered.

Microsoft PPM Change Management Using FluentBooks

Provided your business expectations include a well-maintained Microsoft Project Server or Project Online lifecycle, FluentBooks will enable your organization to align with the best practices of change management as described by the ITIL. FluentBooks delivers business value by automating the copying of PPM configurations between Microsoft PPM instances, thus eliminating the need for manual input time – and resource-consuming manipulations which are often associated with human errors.

FluentBooks facilitates and enhances the following ITSM change management subprocesses:


  1. Change Management Automation – Automation of the copying of configurations between Instances of Microsoft Project Server and/or Project Online
  2. Promoting Changes from the Development Stage to the Production Stage – Promotion of all the changes from the Development stage to the Testing, Training and Production stages
  3. Review of Changes – Assessment of changes shifted from the Development stage to the Testing and Training stages prior to their deployment in the Production stage
  4. Evaluation of Changes Implemented – All changes are documented and traced, and comparisons of changes in configurations in PPM instances before and after their implementation stages are available for greater ease and effectiveness in evaluating changes
  5. Assessment and Implementation of Emergency Changes – Automated assessment and implementation of emergency changes are performed as quickly as possible
  6. Minor Change Deployment – Deployment of post-implementation, minor changes (e.g., bulk edit of values of lookup tables)

Read more: FluentPro FluentBooks editions

FluentPro Research: Change Management in Microsoft Project Online

We interviewed 39 of the companies who use Microsoft Project Server / Project Online. Some of the companies use FluentPro FluentBooks, some do not use. Basing on the received answered we’ve created a highly informative infographic visualization. Here are some of the results we’ve gathered:





You can download full version here: Download Infographics

In our next article on Microsoft Project Online Changes Management, we’ll go over a real-life application of FluentBooks in a company, as well as its benefits.


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